MAPPING THE PSYCHOLOGICAL LANDSCAPE OF SOCIAL PREFERENCES AND ATTITUDES TOWARDS VOLUNTARY INSURANCE PRODUCTS IN THE WESTERN BALKAN REGION

Ardita TODRI

Associate Professor, University of Elbasan

ardita.todri@uniel.edu.al

Imelda SEJDINI

Associate Professor, University of Elbasan

imelda.sejdini@uniel.edu.al

Petraq PAPAJORGJI

Professor, Proinfinit Consulting Tirana

petraq@gmail.com

Christos Ap. LADIAS

Professor, Regional Science Inquiry Journal, Greece

Ladias@rsijournal.eu

Abstract

This study investigates the factors affecting demand for voluntary life and non-life insurance in the Western Balkan region, focusing on age and gender preferences. Using the Mind Genomics technology in an online experiment, 2,448 participants from Albania, Bosnia-Herzegovina, Montenegro, North Macedonia, Serbia, and Kosovo provided insights. The research identified four meaningful categories of interest. The most preferred insurance products across all demographics were those for livestock, crops, agricultural tools, machinery, and motor vehicle liability. Additionally, pension plans were noted as promising for retirement income planning. The study suggests that financial institutions should tailor their awareness strategies to these preferences.

Keywords: age, gender, mind genomics, preferential voluntary insurance products, Western Balkan region

JEL classification: C3, G22, G52

 pp. 131-142

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